RETURN AND REFUNDS

At Naro Trend, your satisfaction matters. Please read the below guidelines:

1. Returns

1. Products can be returned within 7 days of delivery, only if the item is defective, wrong, or significantly different from the description.
2. To request a return, contact us within 7 days with photos and order details.

2. Refunds

1. Once we receive and inspect the returned item, refunds will be issued within 3–5 business days.
2. Refunds are made in the original payment method or as store credit (based on your choice).

3. Return Shipping

1. Return shipping cost is covered by the customer unless the return is due to our error.

4. Conditions for Return

To be eligible for a return:
✔ Item must be unused
✔ Original packaging must be intact
✔ Tags and accessories must be included

5. How to Request

Send us a message via WhatsApp / Email with:

1. Order number
2. Photos of the item
3. Reason for return

We will respond quickly to assist you.